Services and Policies
Event Design Service
Ask us about developing a layout for your event. We are well versed in computer aided design (CAD). The guess work is removed when we create a CAD layout that takes your vision and unique site requirements into consideration. See a CAD layout example.
All rental and delivery fees are based on “to the door” or ground floor deliveries. Additional fees will apply for difficult access to the delivery site.
After Hours Pick-up or Delivery
Rental rates are based on delivery and pickup during normal business hours. During our peak season, we extend our normal hours to accommodate a higher volume of rentals. Should you require delivery and/or pickup outside of our normal hours, the overtime will be charged at $20 per man-hour.
Installing a canopy or tent on a deck can present challenges otherwise not present on a ground level installation. We take extra steps to protect your decking and ensure a safe installation. Generally, the additional fee for a deck installation is $.20 per square foot of tent space. Inspection of the site is usually required before an exact charge can be determined.
Delivery is typically scheduled a day or two before your event with pickup a day or two after the event. Because we don’t charge by the day, we can offer some flexibility to make the delivery convenient for you and for us. Please specify your preferred delivery day when you place your order.
Delivery or mileage fees will be applied based on distance and drive time from our warehouse. All rental rates and mileage fees assume delivery will be during normal business hours. A signature is required on all deliveries. Please call us for specific mileage rate to your area.
Standard leg height for a frame style tent is 8'. If it’s necessary to extend the height of a tent to accommodate a stage or piece of heavy equipment for example, the additional fee will be $.06 per foot of extended height per square foot of tent.
Installation and removal is included in the rental rate on all canopies. Additional labor fees may apply for time involved to perform any work that is not part of our standard service. Labor is charged at $40 per man-hour.
All prices are for a 1-3 day rental period. We do not charge a “per day” rate. If your event runs beyond three days, we’ll be happy to quote you an extended rate.
A 50% reservation deposit is required at the time your reservation is made. The deposit is fully refundable up to 30 days prior to your event. Deposits on items canceled less than 30 days prior to the scheduled event date will not be refunded.
Setup is included on all tent/canopy, flooring and boothing rentals. Tables, chairs and other equipment will be stacked neatly at a mutually convenient location on delivery. Equipment should be restacked and ready for pickup in the same location it was delivered. We’d be happy to set up tables and chairs for you at a reasonable labor fee, provided we have adequate advance notice. Please call us for a quote.